Exchanges or returns for purchases made on yogadesignlab.com can be made within 30 days of the order receipt date, provided the product is in its original, unused condition and re-packaged in its original packaging.Items marked final sale are not eligible for returns or exchanges.

If the product is defective or damaged upon arrival, customers should contact info@yogadesignlab.com and include their
- Name
- Full shipping address
- Order number
- Photo/s of the defect or damage. 

Refunds are credited back to the original payment method in full and should be expected to be credited to the purchasers account within 7-10 business days of the item being received back into the YDL warehouse.

Exchanges will be re-processed at the original purchase price and will depart the warehouse within 3-5 business days of the returned item receipt. Yoga Design Lab is not responsible for damages caused by lack of adherence to the care instructions on each product listing and included in product packaging, or for expected wear and tear.

For items purchased at Amazon or another retailer, customers should contact the retailer for their specific returns and exchanges policy for that retailer.All products purchased on YogaDesignLab.com are subject to this Return & Exchange policy in accordance to the terms and conditions guidelines set forth on this page.

Yes, items marked final sale are not eligible for returns or exchanges.

Refunds are credited back to the original payment method in full and should be expected to be credited to the purchaser's account within 7-10 business days of the item being received back into the YDL warehouse.

Exchanges will be re-processed at the original purchase price and will depart our warehouse within 3-5 business days of returned item receipt.

For items purchased at Amazon or another retailer, please contact the retailer for their specific returns and exchanges policy for that retailer. Items purchased at another retailer must be returned or exchanged with that retailer.

Note: All products purchased on YogaDesignLab.com are subject to this Return & Exchange policy in accordance to the terms and conditions guidelines set forth on this page.

Please contact us via the Contact Us page to request a return or exchange, or email us at info@yogadesignlab.com.

If you have concerns or issues with a Yoga Design Lab product, you can contact us at info@yogadesignlab.com for assistance.

If the product is defective or damaged upon arrival, please contact us at info@yogadesignlab.com and include the following in your message:
- Name
- Full shipping address
- Order number
- Photo/s of the defect or damage.

Yoga Design Lab is not responsible for damages caused by lack of adherence to the care instructions on each product listing and included in product packaging, or for expected wear and tear.

Because of the super eco-friendly materials we use, you may experience a little wear and tear on the Combo, Cork and Infinity mats after a long period of use. For example:
- The mat material (natural rubber) is biodegradable over time, meaning it will gradually harden in the natural environment. In the case of exposure to sun and water, the biodegradation process will speed up.  After hardening, the fabric may separate from the rubber more easily and the rubber may become brittle.
- The rubber is covered with Microfiber, Cork or PU layer and fastened using heat and pressure. This is much better for the environment than using glue!

If you are experiencing any problems within the first year of your purchase, or you feel something is just not quite right, please write to info@yogadesignlab.com and we will work it out with you.

Your email provider may have sent the message to your spam or bulk mail folder, please check there.

Care varies by item. Please visit the product listing page or your item packaging for specific instructions.

Our Combo Mats are a yoga mat and yoga towel combined. The soft, recycled microfiber towel is heat bonded to the natural rubber yoga mat. This makes it ideal for vigorous yoga practices. Our combination mats come in three thicknesses to suit your lifestyle (1.5mm, 3.5mm, 5.5mm).

The Infinity Mat is an anti-slip mat offering premium grip on the mat whether wet or dry. A natural tree rubber yoga mat is covered with a PU(polyurethane) layer that is soft to the touch, ultra-grippy, and laser-cut into a beautiful design. This makes it suitable for all kinds of fitness programs. The Infinity Mat also comes in two thicknesses to suit your lifestyle (3mm & 5mm).

Our Yoga Wheels are made to support up to 100 kg/220 lbs. If you are on the edge of the weight limit, we suggest using the Yoga wheel as a prop for poses that do not rely solely on the wheel. When other body parts are grounded on your mat, the weight on the Yoga Wheel is reduced.

In our Yoga Wheel Guide (included with the yoga wheel), we provide examples of safe poses like Chest and Shoulder Opening, Plank, and Shoulder Stand.

Our mats are designed to support vigorous yoga and fitness. The texture of the smooth microfiber may surprise you. It offers a luxurious feel that allows your transitions to slide without dragging.

Try spraying a bit of water before starting your practice to increase the microfiber tack. As it gets wetter, the grip should improve.

Yoga Design Lab products are eco-friendly because they are made with sustainable materials such as natural rubber and recycled plastic bottles. They are also free from harmful chemicals and dyes, making them safe for both you and the environment.